Power Outage

Reporting an Outage / Staying Informed

By Computer &/or Smart Phone


Electric Outage Details: National Grid Customers Only


Register On-line - by clicking on the link below to take you directly to the site. You may be required to have an account to include your bill account number.


Upstate Power Outage Page


Click on the HOME tab

  • Click on Storm & Outages
  • Report and Outage



Register through your cell phone - install the National Grid app on your smart phone.


  • Use your web browser (Safari, Google) and go to nationalgridus.com
  • Report or Check an Outage
  • New York
  • Electrical Outage
  • View Outage Summary
  • Add to Home Screen

Register to receive text alerts - Sign up for National Grid state-level broadcast text alerts by texting the word STORM to NGRID (64743)



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